Privacy Policy

Draft pending legal review. The equivalent page on the previous website was empty. This text describes how the site actually operates and is a reasonable starting point, but it has not been reviewed by counsel and should be before launch.

Last updated: August 2026

Lux VIP Transportation ("we", "us") operates luxviptransportation.com. This policy explains what we collect, why, and what you can do about it.

Information We Collect

Information you give us when booking: name, phone number, email address, pickup and drop-off addresses, travel dates and times, passenger and luggage counts, flight or tail numbers, child-seat requirements, accessibility needs, and any preferences you ask us to keep on file.

Payment information: processed by our booking and payment providers. We do not store full card numbers on this website.

Information collected automatically: IP address, browser and device type, pages viewed, referring page, and general location derived from IP. Collected through cookies and similar technologies — see our Cookie Policy.

How We Use It

To provide the transportation you booked, including dispatching a vehicle and chauffeur
To track your flight and adjust pickup times
To contact you about your reservation
To take payment and issue receipts
To improve the website and understand which pages and campaigns work
To meet legal, insurance and regulatory obligations

Who We Share It With

Our chauffeurs and dispatch team, limited to what is needed to complete your trip.

Service providers — our reservation platform, payment processors, and analytics and advertising providers (including Google). These providers are permitted to use the data only to provide their service to us.

Partner operators, where you book travel outside our service area through our worldwide service. We share only what is needed to complete that leg.

Where required by law, or to protect the safety of passengers, chauffeurs or the public.

We do not sell your personal information.

Advertising and Analytics

We use Google Analytics and advertising platforms to measure performance and reach past visitors. These set cookies and may receive information about your visit. You can opt out via our cookie banner and through the tools listed in our Cookie Policy.

Retention

We keep booking records for as long as needed to run the business and satisfy tax, insurance and legal requirements. Marketing contact data is kept until you unsubscribe.

Your Choices

You may ask us to access, correct or delete your personal information, or to stop marketing contact. Depending on where you live — including under Florida and other applicable state law — you may have additional rights.

To make a request, call 239-908-0831. Please describe what you are asking for so we can act on it properly.

Children

This website is not directed at children under 13 and we do not knowingly collect their information. Where a child travels with us, we collect only what is needed to fit the correct child seat safely.

Security

We take reasonable measures to protect your information. No website or transmission method is completely secure, and we cannot guarantee absolute security.